Shipping & Delivery Guidelines
Every GIVA order is packaged in tamper-evident boxes and fully insured from our vault to your hands. Enjoy free shipping on all orders above ₹999.
Standard Delivery Timelines
| Location | Estimated Delivery Window | Courier Partner |
|---|---|---|
| Tier 1 Metro Cities (Bengaluru, Mumbai, Delhi NCR, Hyderabad, Chennai, Kolkata, Pune) | 24 – 48 Hours | BlueDart Express / Delhivery Air |
| Tier 2 & Tier 3 Cities (Pan-India) | 3 – 5 Business Days | BlueDart / Delhivery / Shadowfax |
| Personalised & Custom Engraved Jewellery | 5 – 7 Business Days (includes crafting) | Direct Priority Insured Dispatch |
100% Transit Insurance
From our fulfillment vault until it is physically delivered to your verified OTP, your parcel is covered by comprehensive transit insurance. In the rare case of loss or transit damage, a replacement is dispatched with zero hassle.
Tamper-Evident Security Seal
Every GIVA box is enclosed inside a specialized security seal. If you observe any tear or seal tampering upon arrival, please refuse delivery and notify our care hotline immediately.
Live Courier Tracking
Stay updated at every transit milestone. Direct tracking links are dispatched to your SMS, WhatsApp, and email so you can check live delivery vehicle proximity.
Doorstep Reverse Pickup
Initiating a 30-day exchange? Our delivery executive visits your address to inspect the packaged piece and provide a digital pickup acknowledgement slip.
Shipping Charges & Thresholds
Free Shipping: All prepaid and cash-on-delivery orders amounting to ₹999 or above qualify for 100% free delivery.
Orders below ₹999: A nominal processing fee of ₹49 is applied towards packaging and carrier handling.
Cash on Delivery (COD): Available on orders up to ₹10,000 for verified Indian pincodes with no extra COD surcharge.